SourceB is a suite of sterile & ophthalmology preparations designed to meet the changing needs of hospitals and practices.
Avella’s commitment to service begins on the clinical front lines—with our team of expert pharmacists, who are always just a phone call away. Our customers appreciate the fact that they can speak with knowledgeable clinical experts whenever they need guidance or answers. As a result, our pharmacists have built close personal relationships with these individuals, advocating on their behalf and ensuring that they have all of the information needed to make informed product decisions. Our pharmacists are also trained in the very latest therapies and the nuances of pain management, sedation and other IV injection needs.
Processes and Products Built with Flexibility in Mind:
We adapt to the dynamic needs of our customers by fulfilling special product requests and ensuring a rapid response to their inquiries. In fact, we always respond to client requests within 24 hours. This level of service also extends to our easy-to-use ordering portal and advanced reporting. For instance, Avella provides comprehensive data about sterility testing and facility metrics to give our customers greater confidence and peace of mind. As a testament to the impact of these efforts, 90% of our customers have been with us 5 years or more.