Mobile technology developed to improve medication adherence
Avella Specialty Pharmacy has announced it is now offering its patients the mobile Health managerTM (mHm) service, a two-way text messages based, patient engagement platform, designed to help patients be more adherent to their medication therapies.
“The key role we play as a specialty pharmacy is to monitor patients across various disease states and ensure correct usage of their medications. This mobile technology allows us to help improve medication adherence. It’s another way we are working to optimize patient health, our mission,” stated John Musil, Pharm.D., founder and CEO of Avella.
Patients who register for this mobile service receive text messages when it is time to take their medications, and confirm their medication intake by responding back with a unique code. If patients do not respond within the allotted time (typically 30 minutes), designated caregivers receive escalation text messages so they can contact their loved ones.
The mHm platform provides the ability to schedule alerts for a variety of therapy regimens including time, frequency, dosing information and more. It also sends reminder alerts for prescription renewals to patients and caregivers (optional). Adherence calendars are available online to manage patient compliance.
In addition, patients can journal their daily symptoms via text messaging, receive educational messages tailored to their specific needs and obtain weekly feedback texts on their adherence progress. An Avella pharmacist receives weekly e-mail notifications informing them of low adherence patients so they can take appropriate action.
“We have been working closely with Avella’s team to design the appropriate solution for their patients. Their deep knowledge of various disease states and patients’ needs has been valuable throughout this process, and we are looking forward to a continuous collaborate effort that will result in improved, patient adherence and outcomes,” said Serge Loncar, CareSpeak Communications’ founder and CEO.
About Avella Specialty Pharmacy
Headquartered in Phoenix, Arizona, Avella Specialty Pharmacy (formerly operating as The Apothecary Shops) is a National Accredited Specialty Pharmacy, providing individualized care and support to patients since 1996. Avella's clinical pharmacists and staff members are experts in managing complex disease states and providing compassionate care. The company offers a nationwide distribution service to complement its retail locations. Avella reached 1,064th on Inc. magazine's list of the 5,000 fastest-growing private companies in the country, up more than 500 places from 2011. In addition, The Arizona Corporate Excellence Awards has named Avella Specialty Pharmacy as the fastest-growing private company based in the state. For more information, please visit Avella.com.
CareSpeak Communications provides mobile communications technology solutions to health care professionals, patients, and caregivers for better medication and clinical compliance, resulting in improved outcomes. The company offers its services to clinical organizations, insurers, payers, benefit managers, and the pharmaceutical industry. CareSpeak Communications is a privately held company, headquartered in New Jersey. Visit www.carespeak.com for more information.