Videos highlight superior service provided by specialty pharmacy
Avella Specialty Pharmacy today introduced a new video series highlighting service excellence in various areas of the specialty pharmacy’s business. The online series , available at www.avella.com/excellence, includes three videos featuring Avella leadership describing the superior level of service provided by Avella to providers and patients. Featured areas of excellence include sales, clinical and operations.
“Avella recognizes the importance of excellence in everything we do,” said John D. Musil, Pharm.D., Avella founder and CEO. “We provide more than just prescription medications. We positively impact our patients through education, counseling, financial assistance and adherence programs. We offer unexpected services to patients to help lessen their stress and give them peace of mind as they go through a difficult journey.”
The operations video shows how providers and patients can rely on Avella to provide the highest quality service and an outstanding experience. Avella’s highly knowledgeable sales team is featured in the sales video which highlights how they assist providers and patients in many different scenarios to ensure the best outcomes. The clinical video focuses on the team’s role to positively impact patients through education, counseling and support.
Specialty pharmacies play a key role in providing patients with complex medical conditions access to medications and in monitoring those patients to ensure correct usage. Working as a key component of the healthcare system, Avella collaborates with both providers and patients to offer unique solutions to their challenges. More information about Avella and its specialty services can be found at www.avella.com.