Meeting the challenges of medication non-adherence

Medication non-adherence is a serious, widespread issue that impacts clinical outcomes and contributes to rising healthcare costs. In fact, 20-30 percent of prescriptions written are never filled by patients and around half of all medications for chronic conditions are not taken as prescribed. As a result of this non-adherence, patients may experience preventable complications, disease progression, acute events and hospitalizations.

How does Avella overcome non-adherence?


Mobile App

Refill and manage your prescriptions anywhere, anytime, from your phone.

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Avella-MobileApp-Whitepaper-CoverimgHow does technology improve adherence? Download the mobile app adherence case study.



Smart, wireless pill bottles that use lights and chimes to remind patients to take their medication.

How does it work? The AdhereTech system makes automated phone calls to patients or caregivers if a dose is missed. Patient responses are sent to a live care team who can contact the individual in real time to ensure they are using the medication appropriately. 

Currently available for Avella patients taking certain oral oncolytics for FDA approved indications.

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National Institute of Health Adherence Case Study

Avella, in partnership with the University of Arizona and the National Institute of Health (NIH), conducted a compelling research study that reveals the impact of specific medication adherence strategies. View the findings from this clinical trial in our latest video.

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At Avella, our pharmacists are trusted health advisors and act as an extension of a patient's overall care team.

That's why we've developed a variety of solutions to address key factors that contribute to non-adherence, including: forgetfulness, health literacy, adverse effects and cost. We offer extensive counseling to patients in order to identify and overcome any barriers to adherence. Our dedicated Prior Authorization and Funding teams work to speed the approval process of medications and secure financial assistance for our patients.

Learn more about how we offer unsurpassed value to providers.